Privacy policy for the Kabelwerk Rhenania GmbH website

Thank you for your interest in our Internet presence and our offers on our website.

The protection of your personal data (hereinafter referred to as “data”) is a major and very important concern for us. In the following, we would therefore like to inform you in detail about which data is collected when you visit our website and use our services there and how it is processed by us in the following. In addition, we would like to inform you about the rights to which you are entitled and the technical and organisational protective measures we have taken with regard to the processing of your data.

Kabelwerk Rhenania GmbH (hereinafter also referred to as “we”) is the controller within the meaning of the EU General Data Protection Regulation (GDPR) and at the same time the service provider within the meaning of the German Telemedia Act (TMG), see our legal notice.

If you have any questions or comments about this privacy policy or about data protection in general, please send them to the following e-mail address: datenschutz@rhenania-lwl.de.

You can contact our data protection officer as follows:

Kabelwerk Rhenania GmbH

attn: Data Protection Officer

Karl-Kuck-Str. 3

52078 Aachen
E-mail: datenschutz@rhenania-lwl.de

The scope and type of collection and use of your data differs depending on whether you visit our website only to retrieve information or whether you use offers on our website that require you to provide further data about yourself, for example when using our contact form:

a) Informational use

In principle, it is not necessary for you to provide personal data in order to use our website for information purposes only.

Rather, in this case we only collect and use the data that your internet browser automatically transmits to us, such as

– Date and time of access to one of our Internet pages

– Your browser type

– the browser settings

– the operating system used

– the last page you visited

– the amount of data transferred and the access status (file transferred, file not found, etc.) and

– Your IP address.

We collect and use this data during an informational visit exclusively in non-personalised form. This is done to enable you to use the websites you have accessed and to check whether our websites are displayed to you in the best possible way.

We only use the IP address for the duration of your visit and store the data for logging purposes exclusively in anonymised form by shortening the IP address so that it can no longer be assigned.

Processing is carried out on the legal basis of Art. 6 para. 1 sentence 1 lit. f) GDPR (balancing of interests) and in our interest in being able to display our website to you reliably and with as little disruption as possible.

b) Use of the product enquiry

If you wish to contact us via the contact form provided on our website, we will collect the following data from you:

– Company

– Name

– Telephone number

– E-mail address

– Your message to us

We use this data to respond to your enquiry.

Insofar as your enquiry relates to an existing contractual relationship with you or you are interested in concluding a contract, the data processing is carried out on the legal basis of Art. 6 para. 1 sentence 1 lit. b) GDPR (contract initiation and contract fulfilment).

Otherwise, data processing is carried out on the legal basis of Art. 6 para. 1 sentence 1 lit. f) GDPR (balancing of interests) and in our interest in order to be able to answer your enquiry with the information relevant to you.

We store the data collected via the contact form and the communication to answer your enquiry for as long as this is necessary. In addition, we are subject to various retention and documentation obligations, including those arising from the German Commercial Code (HGB). The retention and documentation periods specified there are two to ten years. Finally, the storage period is also determined by the statutory limitation periods, which, for example, according to Sections 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.

c) Use of the drum release message

If you would like to contact us via the free drum notification provided on our website so that we can arrange a collection, we will collect the following data from you:

– Customer number

– Customer name

– Collection address

– Contact details (name, telephone, fax)

We use this data to process your report.

Data processing is carried out on the legal basis of Art. 6 para. 1 sentence 1 lit. b) GDPR (contract initiation and fulfilment).

Otherwise, the data processing is carried out on the legal basis of Art. 6 para. 1 sentence 1 lit. f) GDPR (balancing of interests) and in our interest in order to be able to process your drum release message with the information relevant to you.

We store the data collected via the drum release for as long as this is necessary. In addition, we are subject to various retention and documentation obligations, including those arising from the German Commercial Code (HGB). The retention and documentation periods specified there are two to ten years. Finally, the storage period is also determined by the statutory limitation periods, which, for example, according to Sections 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.

We use cookie technology for our website. Cookies are small text files that are sent from our web server to your browser when you visit our website and are stored on your end device for later retrieval.

You can find an overview of the important cookies and cookies for external services via the Edit cookie settings function on our website.

Essential cookies are technically necessary cookies. They are absolutely essential to move around the website, use basic functions and ensure the security of the website; they do not collect information about you for marketing purposes or store which pages you have visited.

The legal basis for the use of technically necessary cookies is Article 6(1)(f) GDPR. The legitimate interest follows from the above-mentioned purpose of data collection. Some functions of this website cannot be offered without the use of technically necessary cookies.

a) Important cookies

b) Cookies for external services

These non-technically necessary cookies are intended for the use of social network services and Google Maps applications.

By means of a two-click method, the use of cookies is based on your express and active consent in accordance with Art. 6 para. 1 letter a GDPR.

c) Deactivating cookies

You can determine yourself whether cookies can be set and retrieved using the settings in your browser. For example, you can completely deactivate the storage of cookies in your browser, restrict it to certain websites or configure your browser so that it automatically notifies you as soon as a cookie is to be set and asks you for feedback. You can block or delete individual cookies. For technical reasons, however, this may result in some functions of our website being impaired and no longer functioning fully.

We use social plug-ins from the social networks LinkedIn and XING as a supplementary service and provide information there to make our company better known. There are links on the website that refer to these social media channels.

We only link our website to the following social media channels:

LinkedIn: https://www.linkedin.com/company/kabelwerk-rhenania-gmbh/mycompany/
Imprint

Xing: https://www.xing.com/pages/kabelwerk-rhenania-gmbh
Imprint

The social media platforms are independent information offerings and independent of the Kabelwerk Rhenania GmbH website. The data protection declarations of the social media platforms provide a precise overview of the use of data there:

LinkedIn privacy policy: https://www.linkedin.com/legal/privacy-policy

Xing privacy policy: https://privacy.xing.com/de/datenschutzerklaerung

This website uses Google Maps for the purpose of displaying interactive maps and creating directions for route planning. Google Maps is a map service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA.

By using Google Maps, data may be collected and transferred to the USA. The data collected includes

For further information on the processing and use of data by Google as well as your rights in this regard and setting options to protect your privacy, please refer to Google’s data protection information:

https://policies.google.com/privacy?hl=de&utm_source=ucb

In order to provide this website and for the aforementioned purposes, your data may be passed on to technical service providers who support us (e.g. website hosting, support, quality assurance or mailing service), which we have of course carefully selected and commissioned in writing.

These service providers are bound by our instructions and are regularly monitored by us.

Otherwise, your data will only be passed on to other third parties if this is expressly stated in this data protection declaration or if we are legally obliged to do so.

If the legal requirements are met, you have the following rights:

You have the right to request confirmation from us as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and the information listed in detail in Art. 15 GDPR.

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete personal data (Art. 16 GDPR).

You have the right to obtain from us the erasure of personal data concerning you without undue delay where one of the grounds listed in Art. 17 GDPR applies, for example if the data is no longer required for the purposes pursued(right to erasure).

You have the right to demand that we restrict processing if one of the conditions listed in Art. 18 GDPR is met, for example if you have objected to processing, for the duration of our review.

You have the right to object at any time to the processing of personal data concerning you for direct marketing purposes. You also have the right to object, on grounds relating to your particular situation, at any time to processing which is based on point (e) or (f) of Article 6(1) sentence 1 GDPR (Article 21 GDPR). You will find additional information on the right to object at the end of this privacy policy.

You have the right to revoke any consent you have given us at any time with effect for the future(right of revocation).

You have the right to receive from us the data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You can also transfer this data to other organisations or have it transferred by us(right to data portability).

To exercise your rights, please contact: datenschutz@rhenania-lwl.de.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you infringes the GDPR (Art. 77 GDPR). A list of the German supervisory authorities for data protection and their contact addresses can be found at

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

We also use technical and organisational security measures to protect personal data that is generated or collected, in particular against accidental or intentional manipulation, loss, destruction or attack by unauthorised persons. Our security measures are continuously improved in line with technological developments.

Your personal data is also encrypted using SSL/TLS technology to prevent access by unauthorised third parties.

Note on the right of objection:

You have the right to object at any time to the processing of personal data concerning you for direct marketing purposes. You also have the right to object, on grounds relating to your particular situation, at any time to processing which is based on point (e) or (f) of Art. 6 (1) sentence 1 GDPR (Art. 21 GDPR).

We will then no longer process the personal data for direct marketing purposes and otherwise only if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.